State Farm® Insurance Agent Rick Luman

"Rick and his staff have always been helpful, kind and courteous. I appreciate their assistance with my recent inquiry into life insurance."

"Very friendly and very helpful. Will do everything to make sure you get what you need."

"Great customer service, in person and on the phone. They attention all my needs and make sure any claim experience is easy!"

"Heidi and Wesley are exceptional at their jobs. Very knowledgeable and willing to go above and beyond for their clients"

"Everyone is super nice and very helpful we have been customers over 25 years."

"They always go out of there way to help. They realize things come up and they are always willing to find ways to make things easier or to give us ideas to make it easier. Love Rick Luman State Farm."

"Great people and great service"

"We have been a client of Rick Luman for many years. Every time I have needed anything from Rick or Paula, his assistant, they are quick to respond. Paula is extremely knowledgeable of the aspects of my policies for car insurance and home owner’s Insurance. She has been helpful and delightful to work with every time I have called."

"I’ve been with Rick Luman at State Farm in Zanesville Ohio for 15 years. Rick has always went above and beyond for our family and truly cares to take great care of our insurance needs! I’ve had the pleasure of working with Wesley the last couple of years and he truly helps me make the best policy decisions based off my families needs! I’ll always refer them to my family and friends! Thanks so much! 💗"

"I give them 5/5 stars due to the considerate team members, a significant reduction on my insurance rate, and prompt response times (whenever I’ve needed their assistance)"

"I’ve been with this agency for a little while now and I am very happy. Wesley always goes over all of my options even when I’m going back and forth. I was very sad leaving my old agency, but they were too far for me to get to if I needed to. Rick Luman State Farm has gone out of their way to make sure that I had good service, and a great price. State Farm has been my best experience yet!"

"Great customer service, very helpful"

"I have been with this branch for over a decade now. They have been amazing through everything, buying a new cat, buying a house and recently figuring everything out after my marriage. I am so thankful to everyone I have had the pleasure of working with here."

"Wesley was amazing! Everyone here is always so kind and helpful! Very knowledgeable and great at explaining things! If I could give them more stars I would! 😏"

"Rick and his staff have always done a GREAT job in taking care of our family’s insurance needs. They are responsive, ethical, and thorough. We are very pleased with the product lines and coverages they provide us, and the exceptional service and support we receive is an added bonus. During a time where customer service seems extinct, and an in an industry where you can easily become just another number, Wesley and Paula continue to do a phenomenal job explaining coverages and discounts, advising on best practices, ways to lower your rate, and ensuring your business/tenure with the company is recognized with each call. Rick’s office has been a constant servicer for each and every milestone in our family (teen drivers, aging parents, relocations, moves, etc). We are very fortunate to have an agent with such longevity and whose staff is equally committed to their customers. Thank you for always taking such great care of us over the years!!!"

"Not accommodating or supportive to the neurodiverse population."

"Agent followed up and set me up with good coverage making the process easy"

"Wesley was absolutely amazing and explained everything to me that I had questions about!"

"Wesley was great. He explained everything in detail and got me a great deal on my policy!"

"Rick Luman's office has such a friendly group of workers, that are very easy to work with. They really seem to care for their customers in making sure they're getting you the best coverage and price."

"Wesley was fantastic, knowledgeable and accommodating!"

"Wonderful customer service! Glad to be back with statefarm. :)"

"Very helpful and knowledgeable! An agent (Wesley)who cares about his customers. I will recommend 10/10 times!"

"Great personal service! It was nice to speak with someone who was willing to answer questions and return phone calls."

"I had the pleasure of having a conversation with Wesley Frank regarding a roof replacement I was doing for a mutual client of ours. He was very helpful with walking me through the different discounts offered for all the different available products. If you are getting your roof replaced I would highly recommend talking with Wesley as he has a wealth of information to share. Plus it could save you a pretty decent amount of money."