
State Farm® Insurance Agent Rick Luman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jan moore
March 5, 2025
"Rick and his staff have always been helpful, kind and courteous. I appreciate their assistance with my recent inquiry into life insurance."
John H
March 3, 2025
"Very friendly and very helpful. Will do everything to make sure you get what you need."
David Turrill
February 21, 2025
"Great customer service, in person and on the phone. They attention all my needs and make sure any claim experience is easy!"
Paula Johnson
February 21, 2025
"Heidi and Wesley are exceptional at their jobs. Very knowledgeable and willing to go above and beyond for their clients"
Heidi Clapper
February 21, 2025
"Everyone is super nice and very helpful we have been customers over 25 years."
Sherrie Norris
February 21, 2025
"They always go out of there way to help. They realize things come up and they are always willing to find ways to make things easier or to give us ideas to make it easier. Love Rick Luman State Farm."
John Clark
February 20, 2025
"Great people and great service"
Barbara Phillips
February 19, 2025
"We have been a client of Rick Luman for many years. Every time I have needed anything from Rick or Paula, his assistant, they are quick to respond. Paula is extremely knowledgeable of the aspects of my policies for car insurance and home owner’s Insurance. She has been helpful and delightful to work with every time I have called."
Taisha
February 19, 2025
"I’ve been with Rick Luman at State Farm in Zanesville Ohio for 15 years. Rick has always went above and beyond for our family and truly cares to take great care of our insurance needs! I’ve had the pleasure of working with Wesley the last couple of years and he truly helps me make the best policy decisions based off my families needs! I’ll always refer them to my family and friends! Thanks so much! 💗"
Keerstan Mayle
February 7, 2025
"I give them 5/5 stars due to the considerate team members, a significant reduction on my insurance rate, and prompt response times (whenever I’ve needed their assistance)"
Colton Butler
February 6, 2025
"I’ve been with this agency for a little while now and I am very happy. Wesley always goes over all of my options even when I’m going back and forth. I was very sad leaving my old agency, but they were too far for me to get to if I needed to. Rick Luman State Farm has gone out of their way to make sure that I had good service, and a great price. State Farm has been my best experience yet!"
ERIN FULLER
February 6, 2025
"Great customer service, very helpful"
Aqua_g2579
February 5, 2025
"I have been with this branch for over a decade now. They have been amazing through everything, buying a new cat, buying a house and recently figuring everything out after my marriage. I am so thankful to everyone I have had the pleasure of working with here."
Ashley Johnson
February 5, 2025
"Wesley was amazing! Everyone here is always so kind and helpful! Very knowledgeable and great at explaining things! If I could give them more stars I would! 😏"
Jennifer King
February 3, 2025
"Rick and his staff have always done a GREAT job in taking care of our family’s insurance needs. They are responsive, ethical, and thorough. We are very pleased with the product lines and coverages they provide us, and the exceptional service and support we receive is an added bonus. During a time where customer service seems extinct, and an in an industry where you can easily become just another number, Wesley and Paula continue to do a phenomenal job explaining coverages and discounts, advising on best practices, ways to lower your rate, and ensuring your business/tenure with the company is recognized with each call. Rick’s office has been a constant servicer for each and every milestone in our family (teen drivers, aging parents, relocations, moves, etc). We are very fortunate to have an agent with such longevity and whose staff is equally committed to their customers. Thank you for always taking such great care of us over the years!!!"
Natalie Kehl
January 29, 2025
"Not accommodating or supportive to the neurodiverse population."
TIM H
January 20, 2025
"Agent followed up and set me up with good coverage making the process easy"
Brittany Justine
January 17, 2025
"Wesley was absolutely amazing and explained everything to me that I had questions about!"
Taylor Morgan
January 2, 2025
"Wesley was great. He explained everything in detail and got me a great deal on my policy!"
Madison Shackles
December 30, 2024
"Rick Luman's office has such a friendly group of workers, that are very easy to work with. They really seem to care for their customers in making sure they're getting you the best coverage and price."
Sophia Hina
December 2, 2024
"Wesley was fantastic, knowledgeable and accommodating!"
Jennifer McConaha
September 20, 2024
"Wonderful customer service! Glad to be back with statefarm. :)"
Brittani Kaplinsky
September 4, 2024
"Very helpful and knowledgeable! An agent (Wesley)who cares about his customers. I will recommend 10/10 times!"
Robin Jack
August 16, 2024
"Great personal service! It was nice to speak with someone who was willing to answer questions and return phone calls."
Aaron Miller
August 8, 2024
"I had the pleasure of having a conversation with Wesley Frank regarding a roof replacement I was doing for a mutual client of ours. He was very helpful with walking me through the different discounts offered for all the different available products. If you are getting your roof replaced I would highly recommend talking with Wesley as he has a wealth of information to share. Plus it could save you a pretty decent amount of money."