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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Mcconaha

Jennifer Mcconaha

September 20, 2024

5  out of  5
rating by Jennifer Mcconaha
"Wonderful customer service! Glad to be back with statefarm. :)"
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Brittani Kaplinsky

September 4, 2024

5  out of  5
rating by Brittani Kaplinsky
"Very helpful and knowledgeable! An agent (Wesley)who cares about his customers. I will recommend 10/10 times!"
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Robin Jack

August 16, 2024

5  out of  5
rating by Robin Jack
"Great personal service! It was nice to speak with someone who was willing to answer questions and return phone calls."
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Aaron Miller

August 8, 2024

5  out of  5
rating by Aaron Miller
"I had the pleasure of having a conversation with Wesley Frank regarding a roof replacement I was doing for a mutual client of ours. He was very helpful with walking me through the different discounts offered for all the different available products. If you are getting your roof replaced I would highly recommend talking with Wesley as he has a wealth of information to share. Plus it could save you a pretty decent amount of money."
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shandel bauman

August 7, 2024

5  out of  5
rating by shandel bauman
"Wesley was the perfect agent to go though for insurance, very polite and informative. Made everything so easy and comfortable. Thank you !"
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Cristy Duckworth

July 31, 2024

5  out of  5
rating by Cristy Duckworth
"Wesley (State Farm Insurance Agent) was very friendly and a pleasure to work with."
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Leanne Lentz

July 13, 2024

5  out of  5
rating by Leanne Lentz
"Just signed up this week. Wesley was my rep and explained everything very well! He was very enthusiastic and answered all my questions. After having geico, I like the idea of having an agent to call when or if I need help."
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Angela Simon

July 8, 2024

5  out of  5
rating by Angela Simon
"Wesley was hands down the best agent I have ever worked with. He was very knowledgable, responsive, and detailed, setting up my new business, home and auto policies! I will refer him to everyone I know! Thank you!!!"
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Josh Middleton

July 3, 2024

5  out of  5
rating by Josh Middleton
"Very friendly and willing to answer all questions. Took time to go through everything to make sure our needs were met. Rick's staff is very reliable we dealt with Wes this time and couldn't be happier."
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Paula King

May 28, 2024

5  out of  5
rating by Paula King
"Great service. Highly recommend. They were able to double my coverage at a lower price than my previous insurance company"
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Trent “DarthWeezus” Weiser

February 21, 2024

5  out of  5
rating by Trent “DarthWeezus” Weiser
"So nice and helpful. Rather deal with them in town than anyone else!"
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Janet Ray

October 21, 2023

5  out of  5
rating by Janet Ray
"Had my first accident in 30 years ...even tho is was minor damages State Farm showed continuous concern an told me to just relax they would take care of everything! They have made this whole process so quick an hassle free . I definitely recommend State Farm for sure!"
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Angelo Devin

July 21, 2023

5  out of  5
rating by Angelo Devin
"Very friendly"
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Chris Dodson

June 24, 2023

5  out of  5
rating by Chris Dodson
"We have been with Rick Luman for over 35 years and couldn’t be happier with State Farm, Rick, Wesley Frank and staff. They always go above and beyond."
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Travis

June 7, 2023

5  out of  5
rating by Travis
"I was in an accident and the repairs took over 3 months but State Farm was amazing every step of the way! I could not have asked for more help or assistance as they did a great job! I have always been impressed with Rick and his staff but Wesley was a rock star and I cannot thank him enough! If you are looking for a full service insurance company, look no further than Rick Luman and State Farm!"
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Travis Carson

January 31, 2023

5  out of  5
rating by Travis Carson
"Been a customer for 30 years always great to work with and always honest with me. Thank you for all the help and service over the years!"
We responded:
"Thanks Travis...... Longtime relationship with us! Hopefully, we continue to take care of you as best we can. "
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Adonia Grant

January 13, 2023

5  out of  5
rating by Adonia Grant
"I have dealt with Rick Luman a lot in my life and it is always a positive experience. It always seems so personal."
We responded:
"Adonia, you have always been a special person to us! So glad to have you back!"
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Andy Newton

January 5, 2023

5  out of  5
rating by Andy Newton
"Nicest people in town!"
We responded:
"Andy, so good to hear your thoughts! My office team , if within our authority, do try to go the "extra mile" in caring for our customers. We all appreciate you !"
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Joan Mohler

December 28, 2022

5  out of  5
rating by Joan Mohler
"Rick Luman and staff go out if their way to help their clients. We live all of them. Thank you Rick fir always being there for us. Your the best!"
We responded:
"Joan and Randy, we truly appreciate how you treat US! Relationship goes both ways! "
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Linda Cantwell

October 31, 2022

5  out of  5
rating by Linda Cantwell
"Very nice. Great help."
We responded:
"Linda, thank you for your kind thoughts! Stop in anytime for coffee. "
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Diana Kay

October 20, 2022

5  out of  5
rating by Diana Kay
"One bedroom and safety bars on bath and laundry without driving"
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Susan Mcgee

September 22, 2022

5  out of  5
rating by Susan Mcgee
"My claim was handled quickly and professionally. Thank you so much Wesley G Frank!!"
We responded:
"Susan, glad to hear "all went well". If ever any concerns, let us know so we may try to help."
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Larry Wheeler

May 27, 2022

5  out of  5
rating by Larry Wheeler
"Helpful"
We responded:
"Larry, if ever anything else we can do for you, please let us know!!!1"
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Tina Farmer

May 9, 2022

5  out of  5
rating by Tina Farmer
"Amazing people work there and are very helpful. Been with them for years. Highly-rated"
We responded:
"Tina, You know you are very special to all of us ! We wish we had a million of you!!!!"
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Denise Harmon

March 25, 2022

5  out of  5
rating by Denise Harmon
"Always so ready to help and the folks that work there are so friendly and nice. Keep up the good work. 👍"
We responded:
"Denise, Thanks for your thoughts! My team and I try to be as relational and do whatever we can for all our policyholders. It is always so nice3 to hear from you!"